[post_page_title]Understand the customer[/post_page_title]
When a customer appears to be warming to you, break down the barrier between you and get a little friendlier. This can be the best way to get money out of some people because they want to feel like they’re being given special treatment.
Interacting with them on a more personal level can achieve that. However, not everyone feels this way, and getting too comfortable around some customers can actually ruin their dining experience. It’s essential to get a sense of what the diner wants before you try being personable.

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