[post_page_title]Customer service[/post_page_title]
The quick action of one person really can save a life. The ability to keep a cool head and get help for someone can drastically improve their chances of survival, and help avoid worse outcomes.
Kimberly Williams, a customer service representative from Mississippi, found herself in a very similar situation to Madisen one day, and proved herself to be more than deserving of the title of hero. Kimberly’s calm and prompt response to an emergency may well have helped save a life.
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